Shipping policy
SHIPPING INFORMATION
Some larger items like balloons will only be available for pick up from our Christchurch studio. The majority of our products are able to be shipped nationwide.
Please note that all items are made to order. Please allow up to 2 weeks to dispatch your order. If your order is urgent, please contact us prior to placing order so we can prioritise where possible.
Once your item has been shipped, your order will reach you within 1-5 working day depending on your location and whether there's any delays with the courier. We cannot take responsibility for delivery delays due to causes beyond our control. We’ll do our best to deliver your order on the preferred date. However, please note that since we rely on a third-party delivery service, we cannot guarantee delivery on that exact date. Thank you for your understanding!
Shipping Rates
FREE shipping on all orders from $250**.
Christchurch - $12.50
Rest of Canterbury (URBAN Address) - $19
Canterbury (RURAL Address) - $29
Outside Canterbury (Nationwide - URBAN Address) - $25
Outside Canterbury (Nationwide - RURAL Address) - $36
Stuffed Balloons
Christchurch - Stuffed Balloons - $25
Diamond Harbour, Burnham through to Ashburton, Waikuku through to Amberley - Stuffed Balloons - $32
Nearby towns (Rolleston, Springston, Lincoln, West Melton, Kirwee, Tai Tapu, Governors Bay, Spencerville, Kaiapoi) - Stuffed Balloons - $25
Please note that if you provide an incorrect address or the courier is unable to access the property, you will be required to pay an additional delivery cost to have the flowers redelivered.
** FREE shipping promo does not include stuffed balloons and floral wall / arch hang arrangements.
Due to the fragile nature of dried flowers and foliage, it is to be expected that during the shipping process there may be some shedding.
Unfortunately we do not ship outside of New Zealand.
Please contact us if you have any further questions.